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SO48_Empowering Guest Experiences, The Magic of Disney, and Future-Forward Entertainment Trends
"Sound Off" with Kevin Williams Episode 33 July 9, 2024
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Sponsored by Intercard Inc., www.intercardinc.com
Can time management transform your entertainment experience? Industry expert Kevin Williams joins us to uncover the secrets behind optimizing guests’ time at major attractions. From VIP treatments to the artful manipulation of perceived time during laser tag games, we explore innovative strategies that make visits more memorable and enjoyable. We also delve into the ethics of paid expedited access, weighing the fairness of systems like Universal’s Mario experience and Disney’s Genie Plus against their impact on the guest experience.
In our second segment, we spotlight emerging trends in immersive entertainment and XR technology. Kevin and I detail the logistics of an upcoming co-located exhibition and conference, bringing you behind the scenes of groundbreaking approaches like silent disco educational sessions. Located near Canary Wharf’s lively socializing spots, we encourage attendees to make the most of their pre-show activities. Plus, we examine the rapid evolution of VR systems, transitioning from early pod designs to cutting-edge tethered arenas.
Finally, we explore the complex future of VR arena systems. The shift from tethered setups to wireless technologies like HeroZone is reshaping the industry, but standardizing these experiences remains a challenge. We discuss the importance of focusing on game experience over hardware specifics, drawing parallels to the standardization seen in video arcades with the JAMMA system. Wrapping up, we preview our participation in upcoming industry events, including the Sykes Expo in January, and share our enthusiasm for the innovations ahead. Don’t miss this episode packed with essential insights and future trends in the entertainment business!
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