Sound Off #107 – Party Booking AI Agents, Disney pivots, Padel LBE, & more!

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"Sound Off" with Kevin Williams
"Sound Off" with Kevin Williams
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Sponsored by Intercard!
Sponsored by Alan-1!

On this week’s show we look at how AI agents now handle first-contact birthday party and corporate bookings, why you still need skilled closers, and what that means for conversion and margins. We also unpack Disney’s pivot toward original-trilogy Star Wars, leadership moves in FEC chains, the pickleball and padel ceiling, soccer tech venue competition, and a new 360‑motion VR platform built for LBE.

• AI agents qualifying party and group sales
• why human closers still decide the outcome
• filtering tire kickers and surfacing real budgets
• Disney’s Star Wars parks shifting back to originals
• leadership changes at Family Entertainment Group
• techno pickleball hype, naming pitfalls, weak dwell
• Crossbar vs Toca Social and membership pivots
• the case for wow‑factor XR and 360 motion VR
• upcoming Amusement Expo and AWE plans

About the author

Brandon Willey

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The LBX Collective aims to inform and educate, create opportunities to connect with industry peers, and to spur collaboration, discourse, and cross-pollination of ideas in the location-based entertainment and experience industry.

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