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157-TDS_Zoom’s Culinary Twist, Sweet Bites, Mall of America and a SciFi Discovery

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Ever wondered how a simple Zoom call could revolutionize the way we savor our fried chicken? Hold onto your tastebuds as we zoom in on the innovative customer service strategies stirring up NYC’s culinary scene. We unfold a day packed with ideas that could transform how businesses engage with their customers, from Maine’s resilient Just In Time Recreation to the virtual warmth of San San Chicken’s Zoom greeters. The episode further delves into the delicate balance of high-tech solutions in customer interactions, questioning the future of personalized service in our fast-paced digital world.

Prepare to be whisked away on a sensory journey through the hottest trends tantalizing the nation’s palate and environmental consciousness. We’ll whisk you through the mouthwatering world of crispy cones – the treat that’s not just a feast for the taste buds but a visual spectacle too – and share insights on the Mall of America’s artful nod to Earth Month, down to their eco-savvy pest control. Wrapping up with a sneak peek at Santa Monica’s latest museum experience, this episode is an eclectic mix of stories that inspire unity, action, and a pinch of eco-friendly fun. Join us for a conversation that’s as enlightening as it is entertaining, perfect for those who crave a dash of innovation with their daily dose of community.

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The brainchild of two location-based experience enthusiasts, Christine Buhr and Brandon Willey, the LBX Collective aims to inform and educate, create opportunities to connect with industry peers, and to spur collaboration, discourse, and cross-pollination of ideas.

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